POS System, Data Processing Device, and Control Method of a POS System

ABSTRACT

A receipt printer sends print data received from a POS terminal and identification information of the receipt printer to a control server. The control server acquires layout information related to the identification information based on relation information linking the identification and layout information, and analyzes the print data by a method appropriate to the acquired layout information.

CROSS-REFERENCE TO RELATED APPLICATION(S)

Priority is claimed under 35 U.S.C. §119 to Japanese Application no.2014-032868, filed on Feb. 24, 2014, which is hereby incorporated byreference in its entirety.

BACKGROUND

1. Technical Field

The present disclosure relates to a POS system that includes a printingdevice, and to a data processing device used in the POS system.

2. Related Art

Devices with functions for creating print data and analyzing print datathat was created are known from the literature. See, for example,JP-A-2012-058810. POS systems in which a POS terminal sends print datato a printer, and the printer prints (produces) a receipt on whichtransaction information is printed based on the print data are alsoknown. Systems in which a printer and a data processing device such as aserver communicate over a network are also known.

When a data processing device is connected to a printer in a POS systemsuch as described above, and the data processing device analyzes theprint data, it is necessary to analyze the print data based on thelayout of the specific receipt because the layout of the printed receiptmay vary according to the print data.

SUMMARY

In a POS system having a data processing device and a printer thatprints based on print data received from a POS terminal, an objective ofthe present invention is to enable the data processing device to analyzethe print data appropriately to the layout of the receipt.

One aspect of the invention is a POS system including a POS terminalthat sends print data including transaction information; and a printingdevice including a reception unit that receives the print data sent bythe POS terminal. The printing device further includes an identificationinformation storage unit that stores identification information, a printunit that prints a receipt based on the print data, a print control unitthat controls the print unit based on the print data, and a transmissionunit that transmits the print data and the identification information.The POS system further includes a data processing device including arelation information storage unit that stores relation informationlinking layout information for the receipt printed by the print unit tothe identification information. The data processing device furtherincludes a connection unit that receives the print data and theidentification information transmitted by the printing device, and ananalysis unit that acquires the layout information related to theidentification information received by the connection unit based on therelation information stored in the relation information storage unit,and based on the acquired layout information, analyzes the print data.

The data processing device relationally stores identificationinformation to layout information, and when identification informationand print data are received from the printing device, retrieves therelated layout information based on the identification information andanalyzes the print data based on the layout information. The dataprocessing device can therefore analyze print data by referencing thelayout of the receipt that is printed based on the print data.

Preferably, the data processing device also has an analytical resultstorage unit that stores analytical results based on analysis of theprint data.

Thus comprised, the data processing device can execute processes such asanalyzing sales data using the stored analytical results.

Further preferably, the data processing device has a data communicationunit that transmits the analytical results from the analysis unit.

Thus comprised, the data processing device sends analytical resultsbased on analysis of the print data to an external device. As a result,processes such as the external device presenting a display based on theinformation and providing the results of analysis by the analysis unitto the user viewing the display are possible.

Yet further preferably, the data processing device has a processing unitthat processes the print data based on the analytical results from theanalysis unit.

Thus comprised, the data processing device can process print data andgenerate print data for producing printouts with different layouts, orprint data for producing printouts with specific styling applied.

A POS system according to another aspect of the invention also has anexternal device that prints; and the connection unit of the dataprocessing device connects to the external device and transmits dataprocessed by the processing unit to the external device.

Thus comprised, the data processing device can control the externaldevice to print based on print data processed by the data processingunit.

A POS system according to another aspect of the invention also has asecond POS terminal that sends second print data including transactioninformation; and a second printing device including a second receptionunit that receives the second print data sent by the second POSterminal. The second printing device further includes a secondidentification information storage unit that stores secondidentification information, a second print unit that prints a secondreceipt based on the second print data, a second print control unit thatcontrols the second print unit based on the second print data, and asecond transmission unit that transmits the second print data and thesecond identification information. The relation information storage unitof the data processing device stores second relation information linkingsecond layout information for the second receipt printed by the secondprint unit to the second identification information; the connection unitof the data processing device receives the second print data and thesecond identification information transmitted by the second printingdevice; and the analysis unit of the data processing device acquires thesecond layout information related to the second identificationinformation received by the connection unit based on the second relationinformation stored in the relation information storage unit, and basedon the acquired second layout information analyzes the second printdata.

Thus comprised the data processing device can analyze print datareceived from plural different printing devices based on the specificlayout used by each printing device.

Another aspect of the invention is a data processing device including: aconnection unit that receives from a device print data instructingprinting a receipt, and identification information of the device thattransmitted the print data; a relation information storage unit storingrelation information that relationally stores layout information of thereceipt printed based on the print data and the identificationinformation; and a analysis unit that acquires the layout informationrelated to the identification information received by the connectionunit based on the relation information stored in the relationinformation storage unit, and based on the acquired layout informationanalyzes the print data.

Thus comprised, data processing device can analyze print data byreferencing the layout of the receipt that is printed based on the printdata.

Preferably, the data processing device also has an analytical resultstorage unit that stores analytical results based on analysis of theprint data; and a processing unit that processes the print data based onthe analytical results from the analysis unit.

Thus comprised, the data processing device can execute processes such asanalyzing sales data using the stored analytical results, and canprocess the print data and generate print data for producing printoutswith different layouts, or print data for producing printouts withspecific styling applied.

Other objects and attainments together with a fuller understanding ofthe invention will become apparent and appreciated by referring to thefollowing description and claims taken in conjunction with theaccompanying drawings.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 shows the configuration of a POS system according to anembodiment of the invention.

FIG. 2 illustrates communication paths opened between a control serverand devices connected to the control server.

FIG. 3 is a block diagram showing the functional configuration ofdevices in the POS system.

FIGS. 4(A) and 4(B) are flow charts showing the operation of a firstprinting device and the control server.

FIGS. 5(A), 5(B), 5(C) and 5(D) are flow charts showing the operation ofdevices in the POS system.

FIGS. 6(A1), 6(A2), 6(B1) and 6(B2) show examples of receipts and thelayouts thereof.

FIG. 7 is a flow chart of steps in the analytical process of the controlserver.

FIG. 8 shows an example of the data structure of one record in theanalytical information database.

FIGS. 9(A) and 9(B) show examples of windows displayed by the controlserver based on the result of print data analysis.

FIGS. 10(A) and 10(B) show examples of windows displayed by the controlserver based on the result of print data analysis.

FIGS. 11(A) and 11(B) show examples of windows displayed by the controlserver based on the result of print data analysis.

FIG. 12 shows an example of a window displayed by the control serverbased on the result of print data analysis.

FIG. 13 shows an example of a window displayed by the control serverbased on the result of print data analysis.

DESCRIPTION OF EMBODIMENTS

A preferred embodiment of the present invention is described below withreference to the accompanying figures.

FIG. 1 shows the configuration of a POS system 1 according to apreferred embodiment of the invention.

As shown in FIG. 1, the POS (point-of-sale) system 1 includes a controlserver 10 (data processing device). A plurality of store systems 11connect to the control server 10 through the Internet or other networkGN. Plural management devices 14 are also connected to the network GN.

The store system 11 is a system that is used in retail businesses suchas supermarkets, convenience stores, department stores, and restaurants.The store system 11 has functions including producing receipts forcustomers that completed a transaction at the store.

The store system 11 has one or more receipt printers 12 a (printingdevices) each having a printing function for printing on print media andcapable of producing receipts. The store system 11 also has one or aplurality of second printers 12 b that also have a print function.

The receipt printers 12 a and second printers 12 b are connected to alocal area network LN deployed in the store. A network communicationcontroller 13 configured with a communication device such as a networkrouter or modem connects to the local area network LN. The receiptprinters 12 a and second printers 12 b access the network GN through thenetwork communication controller 13.

The receipt printer 12 a connects to a POS terminal 8 in the storesystem 11. A POS application and printer driver are installed on the POSterminal 8.

The POS terminal 8 has a POS application execution unit 45 a thatexecutes functions according to the POS application, and a printerdriver execution unit 45 b that executes functions according to theprinter driver. The POS terminal 8 controls the receipt printer 12 a bymeans of the POS application execution unit 45 a and printer driverexecution unit 45 b. While described in further detail below, the POSterminal 8 controls the receipt printer 12 a to produce a first receiptby generating and sending print data by means of the POS applicationexecution unit 45 a and printer driver execution unit 45 b to thereceipt printer 12 a.

While not shown in the figures, a barcode reader that reads barcodesfrom products or product packaging, and a card reader that reads cardssuch as customer membership cards, may also connect to the POS terminal8. By a function of the POS application, the POS terminal 8 accesses aPOS server not shown to acquire specific information from product masterand customer master databases stored by the POS server. Based on inputfrom the barcode reader, card reader, and input by the checkout clerk toinput means such as a keypad according to the customer transaction inthe store, the POS terminal 8 acquires information from the productmaster and customer master databases and generates print data.

While described in detail below, the second printer 12 b also produces asecond receipt (described below) corresponding to the first receipt by afunction of the control server 10 based on the customer transaction atthe store.

One or a plurality of checkout counters RC are set up in the store. Areceipt printer 12 a, a POS terminal 8 that connects to the receiptprinter 12 a, and a second printer 12 b corresponding to the receiptprinter 12 a are installed at each checkout counter RC.

In the example shown in FIG. 1, the store system 11A is a system used ina supermarket SM. Plural checkout counters RC are set up in thesupermarket SM. A receipt printer 12 a, a POS terminal 8, and a secondprinter 12 b are installed at each checkout counter RC. The POS terminal8 sends print data to the receipt printer 12 a according to thetransaction at the checkout counter RC. The receipt printer 12 a thenproduces a first receipt based on the print data. The second printer 12b at the checkout counter RC also produces a second receipt by afunction of the control server 10.

The receipt printers 12 a and second printers 12 b of the store system11A access the network GN through the network communication controller13 of the local area network LN, and communicate through the network GNwith the control server 10.

In the POS system 1 according to this embodiment of the invention eachreceipt printer 12 a and second printer 12 b of the store system 11establishes a communication connection with the control server 10, andcommunicates with the control server 10 through the establishedcommunication path. As described further below, the control server 10gets the print data the POS terminal 8 sent to the receipt printer 12 athrough the communication path established with the receipt printer 12a, and executes a processes including a process of analyzing theacquired print data.

The control server 10 processes the print data based on the result ofanalyzing the print data to generate processed print data, and sends theprocessed print data to the second printer 12 b. The second printer 12 bthen prints a second receipt based on the processed print data.

The management device 14 is a device that manages one or more storesystems 11. For example, the management device 14 may be installed inthe headquarters of a company that operates multiple stores, and managethe store systems 11 deployed in plural stores of the corporate group.

FIG. 2 illustrates the communication paths established between thecontrol server 10 and the receipt printers 12 a and second printers 12 bin the POS system 1.

As shown in FIG. 2, a WebSocket connection CT enabling WebSocketcommunication is established in the POS system 1 between the controlserver 10 and the receipt printers 12 a in each store system 11. AWebSocket connection CT enabling WebSocket communication is alsoestablished in the POS system 1 between the control server 10 and thesecond printers 12 b in the store system 11.

WebSocket is a communication standard that enables asynchronous duplexcommunication. After a server and client open a WebSocket connection CTusing the WebSocket standard, sending and receiving data between thedevices uses the WebSocket protocol by means of the connection. It istherefore not necessary to establish a connection every time data istransmitted.

The WebSocket connection CT is a logical communication path for sendingand receiving data according to the WebSocket standard and proceduresbetween the receipt printers 12 a or second printers 12 b and controlserver 10 connected through the WebSocket connection CT. Therefore, oncea receipt printer 12 a or second printer 12 b and control server 10handshake and establish a WebSocket connection CT, the receipt printer12 a or second printer 12 b and control server 10 can exchange dataasynchronously over the WebSocket connection CT. More specifically, thecontrol server 10 can push data to the receipt printer 12 a or secondprinter 12 b through the WebSocket connection CT at any time, and thereceipt printer 12 a or second printer 12 b can push data to the controlserver 10 at the desired time through the WebSocket connection CT.

WebSocket communication is asynchronous, duplex communication between areceipt printer 12 a or second printer 12 b and the control server 10through the WebSocket connection CT based on the WebSocket protocol andmethods.

As also shown in FIG. 2, the control server 10 is also communicativelyconnected to the plural management devices 14.

In this embodiment of the invention the control server 10 is a clientserver in a so-called cloud system in which the receipt printers 12 a,second printers 12 b and management devices 14 are client devices. Thecontrol server 10 can process data, execute specific processes whentriggered by receiving a request from a receipt printer 12 a, printer12, management device 14, or other external device or when specificconditions are met, and send data based on the result of the processthrough the WebSocket connection CT to the receipt printer 12 a, secondprinter 12 b, or management device 14.

In FIG. 2 the control server 10 is represented as a single block, butthis does not mean that the control server 10 is configured from asingle server. For example, the control server 10 may be configured frommultiple servers, or it may be a server rendered by a function of aspecific system. More specifically, the control server 10 may be anyconfiguration that can execute the processes described herein.

The control server 10 and receipt printer 12 a, and the control server10 and the second printer 12 b, communicate according to the WebSocketcommunication protocol in this embodiment. The invention is not limitedto WebSocket communication, however, and other configurations enablingdevices to communicate by asynchronous, duplex communication similarlyto WebSocket communication may be used.

The POS system 1 thus has multiple (such as a 1000) receipt printers 12a each capable of printing and second printers 12 b each capable ofprinting communicatively connected through a WebSocket connection CT toa control server 10.

The control server 10 can collect data received from the plural receiptprinters 12 a and second printers 12 b connected to plural store systems11, and manage and analyze information based on the collected data. Theaccumulated information can be used as so-called “big data.”

As described further below, the POS terminal 8 can control the secondprinter 12 b to execute a process corresponding to the print data sentto the receipt printer 12 a by a function of the control server 10. Aprocess appropriate to the print data can be executed on the secondprinter 12 b by a function of the control server 10 in this embodimentof the invention by the simple task of connecting the receipt printer 12a and second printer 12 b to the network GN. As also described furtherbelow, the second printer 12 b can also execute processes using afunction of the control server 10 without modifying the existing systemin which a receipt printer 12 a is connected to a POS terminal 8, andwithout affecting the existing system.

FIG. 3 is a block diagram showing the functional configuration of thereceipt printer 12 a, second printer 12 b, the POS terminal 8, thecontrol server 10, and the management device 14 in this embodiment ofthe invention.

As shown in FIG. 3, the receipt printer 12 a has a first interface board20 a and a first printer board 21 a. These boards are connected by aconnector 22 a disposed to the first interface board 20 a, and aconnector 23 a disposed to the first printer board 21 a. In FIG. 3, thefunction blocks are shown inside the blocks representing the boards(first interface board 20 a and first printer board 21 a) inside theblock representing the receipt printer 12 a. This means the function ofone function block is embodied by specific software and hardware (suchas a CPU or signal processing circuit) mounted on the circuit boardcorresponding to the one function block.

The first interface board 20 a of the receipt printer 12 a includes afirst control unit 24 a, a first communication unit 30 a (transmissionunit), a first USB communication unit 34 a (reception unit), and a firstprinter storage unit 39 a (identification information storage unit).

The first control unit 24 a includes a first communication control unit25 a, a first print data communication unit 26 a, and a first printcontrol unit 29 a (print control unit). These function blocks aredescribed further below. The functions of the first communicationcontrol unit 25 a, first print data communication unit 26 a, first printcontrol unit 29 a, and first communication unit 30 a are also describedfurther below.

The first USB communication unit 34 a is connected to a USB port notshown, and communicates by the USB protocol with the POS terminal 8connected through a USB cable.

In this embodiment of the invention, the receipt printer 12 acommunicates by USB with the POS terminal 8, but configurations usingother communication protocols may be used. For example, a configurationthat communicates by a serial communication protocol such as RS232-C maybe used.

The first printer storage unit 39 a stores data. The data the firstprinter storage unit 39 a stores is described further below.

The first printer board 21 a of the receipt printer 12 a has a firstprinter control unit 40 a. The function of the first printer controlunit 40 a is described further below.

The receipt printer 12 a also has a first print unit 41 a (print unit).Roll paper is loaded in the receipt printer 12 a. The first print unit41 a has various mechanisms and devices, including a print mechanism forprinting on the roll paper set in the receipt printer 12 a, a conveyancemechanism for conveying the roll paper, and a cutter mechanism forcutting the roll paper. The first print unit 41 a produces receipts.

As shown in FIG. 3, the second printer 12 b has a second interface board20 b and a second printer board 21 b. These boards are connected by aconnector 22 b disposed to the second interface board 20 b, and aconnector 23 b disposed to the second printer board 21 b.

The second interface board 20 b of the second printer 12 b includes asecond control unit 24 b, a second communication unit 30 b, and a secondprinter storage unit 39 b. The second control unit 24 b includes asecond print data communication unit 26 b, and a second print controlunit 29 b as function blocks. These function blocks are describedfurther below. The functions of the second print data communication unit26 b, second print control unit 29 b, and second communication unit 30 bare also described further below.

The second printer storage unit 39 b stores data. The data the secondprinter storage unit 39 b stores is described further below.

The second printer board 21 b of the second printer 12 b has a secondprinter control unit 40 b. The function of the second printer controlunit 40 b is described further below.

The second printer 12 b also has a second print unit 41 b. Roll paper isloaded in the second printer 12 b. The second print unit 41 b hasvarious mechanisms and devices, including a print mechanism for printingon the roll paper set in the second printer 12 b, a conveyance mechanismfor conveying the roll paper, and a cutter mechanism for cutting theroll paper.

As shown in FIG. 3, the POS terminal 8 includes a POS terminal controlunit 45 and a terminal communication interface 46.

The POS terminal control unit 45 includes a CPU, ROM, RAM, and otherperipheral circuits, and controls the POS terminal 8. The functionblocks of the POS terminal control unit 45 include a POS applicationexecution unit 45 a and a printer driver execution unit 45 b.

The function of the POS application execution unit 45 a is controlled bythe POS application installed on the POS terminal 8. Based on input fromthe barcode reader, card reader, and input by the checkout clerk toinput means such as a keypad according to the transaction performed atthe checkout counter RC, the POS application execution unit 45 aacquires information from the product master and customer masterdatabases, generates print information data including informationrelated to printing, and outputs to the printer driver execution unit 45b.

The printer driver execution unit 45 b is embodied by functions of theprinter driver installed on the POS terminal 8. Based on the printinformation data received from the POS application execution unit 45 a,the printer driver execution unit 45 b generates and outputs print dataaccording to the command language of the first print unit 41 a of thereceipt printer 12 a.

The terminal communication interface 46 communicates according to aspecific communication protocol with the receipt printer 12 a ascontrolled by the POS terminal control unit 45.

As shown in FIG. 3, the control server 10 includes a server control unit49, a first connection unit 54 (connection unit 52), a second connectionunit 55 (connection unit 52), a control server storage unit 57 (relatedinformation storage unit, analytical result storage unit), and a datacommunication unit 58.

A function block of the server control unit 49 is the print data processunit 51. The print data process unit 51 is described further below.

The functions of the first connection unit 54 and second connection unit55 are also described further below.

The control server storage unit 57 stores data. The data the controlserver storage unit 57 stores is described further below.

The communication unit 58 communicates according to a specificcommunication protocol with an external device, including the managementdevice 14, through the network GN as controlled by the server controlunit 49.

As shown in FIG. 3, the management device 14 has a management devicecontrol unit 70, a management device communication interface 71, and amanagement device storage unit 72.

The management device control unit 70 includes a CPU, ROM, RAM, andother peripheral circuits, and controls the management device 14.

The management device communication interface 71 communicates accordingto a specific communication protocol with the control server 10 throughthe network GN as controlled by the management device control unit 70.

The management device storage unit 72 stores data. The data themanagement device storage unit 72 stores is described further below.

FIG. 3 shows the relationship between the control server 10 and onereceipt printer 12 a connected to the control server 10. Whenmultiplereceipt printers 12 a are connected to the control server 10, thecontrol server 10 establishes a WebSocket connection CT with eachreceipt printer 12 a, and communicates with the receipt printers 12 a bythe WebSocket standard through the WebSocket connection CT. The sameapplies to the second printers 12 b.

FIG. 3 also shows the relationship between the control server 10 and onemanagement device 14 connected to the control server 10. When multiplemanagement devices 14 are connected to the control server 10, thecontrol server 10 establishes a WebSocket connection CT with eachmanagement device 14, and communicates with the management devices 14through the WebSocket connection CT.

Operation of the receipt printer 12 a and the control server 10 when thereceipt printer 12 a power turns on is described next.

When not specifically differentiating between the receipt printer 12 aand the second printer 12 b below, they are referred to as simplyprinter 12.

FIG. 4 is a flow chart showing the operation of the receipt printer 12 aand the control server 10 after the receipt printer 12 a power turns on,column (A) showing the operation of the receipt printer 12 a, and (B)showing the operation of the control server 10.

Note that the trigger for the process shown in the flow chart in FIG. 4is not limited to the power turning on. For example, the process mayalso be triggered by the receipt printer 12 a connecting communicativelyto the network GN, or when a command is received from the user.

As shown in FIG. 4 (A), when the receipt printer 12 a power turns on(step SX1), the first print data communication unit 26 a accesses thefirst printer storage unit 39 a and gets the first address data storedin the first printer storage unit 39 a (step SA1).

The first address data is data including the address (such as the domainname, IP address, path name, or port name) of the control server 10 toaccess when establishing a first WebSocket connection CT1 according tothe WebSocket protocol. When opening a WebSocket connection CT accordingto the WebSocket protocol, the client (the receipt printer 12 a in thisexample) handshakes with the server (the control server 10 in thisexample) using HTTP (Hypertext Transfer Protocol). When handshaking, theclient sends a message containing the domain name of the server, and thefirst address data is data required to establishes a WebSocketconnection CT, including the address to access.

Next, the first print data communication unit 26 a accesses the controlserver 10 based on the address identified by the first address data.Next, the first print data communication unit 26 a exchanges theinformation required to establish a connection with the print dataprocess unit 51 of the control server 10, and establishes a firstWebSocket connection CT1 between the first communication unit 30 a andthe first connection unit 54 (step SA2, step SB1). The first print datacommunication unit 26 a of the receipt printer 12 a establishes a firstWebSocket connection CT1 when triggered by the receipt printer 12 apower turning on even without receiving a request from the controlserver 10.

The first communication unit 30 a and the first connection unit 54 areWebSocket interfaces enabling data communication based on the WebSocketprotocol and methods. These function blocks are instantiated using aWebSocket Socket.IO library, for example. This also applies to thesecond communication unit 30 b and second connection unit 55.

The first communication unit 30 a has functions for processing data thatis received from the first print data communication unit 26 a accordingto WebSocket, and sending the data through the first WebSocketconnection CT1 based on WebSocket methods.

The first communication unit 30 a also has functions for processing datathat is received through the first WebSocket connection CT1 according toWebSocket, and sending to the first print data communication unit 26 a.The first connection unit 54, second communication unit 30 b, and secondconnection unit 55 are similarly configured.

By establishing a first WebSocket connection CT1, the receipt printer 12a and the control server 10 can communicate by asynchronous, duplexcommunication. The control server 10 can push data to the receiptprinter 12 a through the first WebSocket connection CT1 withoutreceiving a request from the receipt printer 12 a operating as a clientdevice. Likewise, the receipt printer 12 a can push data to the controlserver 10 through the first WebSocket connection CT1.

By establishing a first WebSocket connection CT1, the first print datacommunication unit 26 a of the receipt printer 12 a and the print dataprocess unit 51 of the control server 10 open a first function unitcommunication path KT1 based on the first WebSocket connection CT1. Thefirst function unit communication path KT1 is a logical communicationpath for data communication between the first print data communicationunit 26 a and the print data process unit 51. The first print datacommunication unit 26 a and print data process unit 51 can communicateby asynchronous duplex communication through the first function unitcommunication path KT1. Asynchronous duplex communication through thefirst function unit communication path KT1 is described further below.

Next, the first print data communication unit 26 a accesses the firstprinter storage unit 39 a, and gets the first printer identificationinformation data stored in the first printer storage unit 39 a (stepSA3). The first printer identification information data is dataidentifying a particular receipt printer 12 a. Below, the identificationinformation of a printer 12 is referred to a printer identificationinformation. The printer identification information may be, for example,the serial number assigned to the printer 12 when the printer 12 wasmanufactured.

Next, the first print data communication unit 26 a sends the firstprinter identification information data to the first communication unit30 (step SA4).

The first communication unit 30 sends the received first printeridentification information data through the first WebSocket connectionCT1 to the control server 10 (step SA5).

As shown in FIG. in FIG. 4 (B), the first connection unit 54 of thecontrol server 10 receives the first printer identification informationdata through the first WebSocket connection CT1 (step SB2). Next, thefirst connection unit 54 sends the received first printer identificationinformation data to the print data process unit 51 (step SB3).

The print data process unit 51 then accesses the connection managementdatabase stored by the control server storage unit 57 (step SB4). Theconnection management database is a database relationally storingconnection identification information identifying the WebSocketconnection CT and the printer identification information of the printer12 for each of the WebSocket connections CT that were establishedbetween the control server 10 and printers 12.

Next, the print data process unit 51 creates one record in theconnection management database. The print data process unit 51 thenrelationally stores in the created record the connection identificationinformation of the WebSocket connection CT established in step SB1 (thefirst WebSocket connection CT1 in this example) and the printeridentification information indicated by the first printer identificationdata that was received (step SB5).

Note that when a WebSocket connection CT is opened, the print dataprocess unit 51 generates connection identification information for thatconnection that is different from the connection identificationinformation of any other WebSocket connection CT that was alreadyopened. The relationship between the WebSocket connections CT andprinters 12 is managed by the process of step SB5.

The print data communication unit 26 a of the receipt printer 12 a thusestablishes a first WebSocket connection CT1 when triggered by the powerof the receipt printer 12 a turning on without receiving a request fromthe control server 10. Thus comprised, the user does not need to performa complicated operation to open a first WebSocket connection CT1. Theuser also does not need special knowledge to open a first WebSocketconnection CT1.

Operation of the receipt printer 12 a and control server 10 whenestablishing a first WebSocket connection CT1 is described above, andthe second printer 12 b similarly establishes a second WebSocketconnection CT2 with the control server 10 when the printer power turnson.

Operation when the second WebSocket connection CT2 is established isdescribed next.

When the power of the second printer 12 b turns on, the second printdata communication unit 26 b exchanges the information required toestablish a connection with the print data process unit 51 of thecontrol server 10, and establishes a second WebSocket connection CT2between the second communication unit 30 b and the second connectionunit 55. When the connection is established, the print data process unit51 of the control server 10 relationally stores the connectionidentification information of the established WebSocket connection CTand the printer identification information indicated of the secondprinter 12 b (referred to below as second printer identificationinformation). A second function unit communication path KT2 based on theconnection is also established between the print data process unit 51 ofthe control server 10 and the second print data communication unit 26 bof the second printer 12 b when the second WebSocket connection CT2 isestablished. Data communication through the second WebSocket connectionCT2 is described below.

The POS control system 1 is configured from a system including a receiptprinter 12 a and a POS terminal 8. In this system, the POS terminal 8generates and sends print data using the POS application execution unit45 a and printer driver execution unit 45 b to the receipt printer 12 a.Based on the print data, the receipt printer 12 a prints with the firstprint unit 41 a and products a first receipt.

Without modifying the program of the POS application, the POS controlsystem 1 can also execute specific processes using functions of thecontrol server 10 using print data the POS terminal 8 sends to thereceipt printer 12 a.

More specifically, a first interface board 20 a is disposed to thereceipt printer 12 a, and the additional functions embodied by the firstinterface board 20 a are thereby added to the receipt printer 12 a.Using these added functions, the receipt printer 12 a sends print datathrough the network GN to the control server 10. The control server 10executes processes including analyzing the print data based on thereceived print data.

Operation of devices in the POS control system 1 when the POS terminal 8sends print data to the receipt printer 12 a is described next.

FIG. 5 is a flow chart showing the operation of devices in the POScontrol system 1 when the POS terminal 8 sends print data to the receiptprinter 12 a. FIG. 5 (A) shows the operation of the POS terminal 8, (B)shows the operation of the receipt printer 12 a, (C) shows the operationof the control server 10, and (D) shows the operation of the secondprinter 12 b.

Below, asynchronous duplex communication between the first print datacommunication unit 26 a and the print data process unit 51 through thefirst function unit communication path KT1, and asynchronous duplexcommunication between the second print data communication unit 26 b andthe print data process unit 51 through the second function unitcommunication path KT2, are also described below.

As shown in FIG. 5 (A), the POS application execution unit 45 a andprinter driver execution unit 45 b of the POS terminal control unit 45of the POS terminal 8 generate print data including transactioninformation when processing a transaction at the checkout counter RC(step SC1). The print data is data instructing producing a receipt basedon the transaction process at the checkout counter RC.

The print data generated in step SC1 is binary data.

Next, the POS terminal control unit 45 controls the terminalcommunication interface 46 and sends the print data to the receiptprinter 12 a (step SC2).

As shown in FIG. 5 (B), the first USB communication unit 34 a receivesthe print data sent from the POS terminal 8 (step SD1). Next, the firstUSB communication unit 34 a sends the received print data to the firstcommunication control unit 25 a (step SD2).

Next, the first communication control unit 25 a sends the received printdata to the first print control unit 29 a and the first print datacommunication unit 26 a (step SD3).

Based on the print data received from the first communication controlunit 25 a, the first print control unit 29 a controls the first printercontrol unit 40 a to execute the receipt printing process by the firstprint unit 41 a (step SD4). In this embodiment of the invention thefirst print control unit 29 a and first printer control unit 40 acommunicate by USB, but the communication protocol used by the firstprint control unit 29 a and first printer control unit 40 a is notlimited to USB. Communication based on the Serial Peripheral Interface(SPI) specification or other communication specification may also beused.

Note also that the first printer control unit 40 a is a control circuitthat operates the first print unit 41 a.

The first print unit 41 a produces a first receipt as controlled by thefirst printer control unit 40 a (step SD5).

A first receipt is described below.

FIG. 6 (A1) shows a first receipt RA as an example of a first receipt.This first receipt RA is a first receipt produced by the receipt printer12 a in the store system 11 of a store A with the store name A_Coffee.

FIG. 6 (B1) shows a first receipt RB as another example of a firstreceipt. This first receipt RB is a first receipt produced by thereceipt printer 12 a in the store system 11 of another store B with thestore name B_Coffee, which is a different store than store A.

As will be clear by comparing FIG. 6 (A1) and FIG. 6 (B1), the layoutsof the first receipt RA and the first receipt RB are different.

FIG. 6 (A2) is used to describe the layout of the first receipt RA, andFIG. 6 (B2) is used to describe the layout of the first receipt RB.

In FIGS. 6 (A2) and (B2), the tags denoted by double angle brackets meanthat information of the attribute expressed by the string between thedouble angle brackets is printed in that space. More specifically, the<<Date>> tag means that the date (Date) the receipt was issued isprinted in the area corresponding to the <<Date>> tag, for example.Likewise, the <<Items>> tag means that the names of the purchasedproducts (Items) are printed in the area corresponding to the <<Items>>tag. The <<Price>> tag means that the price (Price) of the purchasedproduct is printed in the area corresponding to the <<Price>> tag. The<<Quantity>> tag means that the quantity (Quantity) of the product isprinted in the area corresponding to the <<Quantity>> tag. The <<Total>>tag means that the total (Total) amount of the transaction is printed inthe area corresponding to the <<Total>> tag. The <<Receipt No>> tagmeans that the identification number of the receipt (<<Receipt No>>) isprinted in the area corresponding to the <<Receipt No>> tag. The<<Time>> tag means that the time the receipt is printed (Time) isprinted in the area corresponding to the <<Time>> tag.

As shown in FIGS. 6 (A1) and (A2), store name information indicating thename of the store (A_Coffee) is printed at the left end of the firstline of the first receipt RA, and date stamp information indicating thedate the receipt was printed is printed on the right beside the storename information. URL information indicating the URL of the website ofthe store is printed on the second line of the first receipt RA.Transaction details are printed below the URL information on the firstreceipt RA. Transaction detail in this example is information showing aset of product information on one line including the product name, theproduct price, and the quantity of the product purchased. The productname, the product price, and the quantity of the product purchased areprinted sequentially from left to right in the transaction detail areaof the first receipt RA. When plural products are purchased, plurallines are printed in the transaction detail area. Total purchase amountinformation indicating the total amount of the purchase is printed belowthe transaction details in the first receipt RA. The total purchaseamount information in this example of a first receipt RA is informationshowing on one line the string “Total $” followed by a numeric stringexpressing the total amount of the transaction. Below the total purchaseamount information in the first receipt RA is printed identificationnumber information showing the identification number of the receipt. Inthis example of a first receipt RA, the identification numberinformation is information showing on one line the string “ReceiptNumber No.” followed by a number expressing the identification number ofthe receipt.

As shown in FIGS. 6 (B1) and (B2), identification number information,date stamp information, and time stamp information indicating the timethe receipt was printed are printed sequentially from left to right onthe first line of the first receipt RB. On first receipt RB, theidentification number information is information combining the string“Ticket #” and a number identifying the identification number of thereceipt. The date stamp information of the first receipt RB representsthe date in a different format than the date stamp information on thefirst receipt RA.

Store name information indicating the name of the store (B_Coffee) isprinted below the first line of the first receipt RB. Specificinformation related to the transaction details is printed below thestore name information of the first receipt RB, and the transactiondetails are printed below this specific information. In this firstreceipt RB, the transaction details include the quantity of the productpurchased, the product name, and the product price printed sequentiallyfrom the left to right. Total purchase amount information is printedbelow the transaction details in the first receipt RB. The totalpurchase amount information in this example of a first receipt RB isinformation showing on one line the string “Total” followed by a numericstring expressing the transaction total. The string “thank you” isprinted below the total purchase amount information on first receipt RB.

Is described above, the layouts (the order of information, the locationof information, and the content of the printed information, for example)of first receipt RA and first receipt RB are different.

The layout of receipts issued by different stores may thus differ. Thelayout of a first receipt produced by a receipt printer 12 a in thestore system 11 of a particular store does not change unless the layoutis changed intentionally by modifying the program of the POS terminal 8.

Referring again to FIG. 5, in step SD6, the first print datacommunication unit 26 a receives the print data the first communicationcontrol unit 25 a sent in step SD3, and executes the following process.The first print data communication unit 26 a gets the first printeridentification information data stored by the first printer storage unit39 a, and sends the acquired first printer identification informationdata and the received print data to the first communication unit 30 a(step SD6).

The first communication unit 30 a sends the received first printeridentification information data and print data by the first WebSocketconnection CT1 to the control server 10 (step SD7).

As shown in FIG. 5 (C), the first connection unit 54 of the controlserver 10 receives the first printer identification information data andthe print data through the first WebSocket connection CT1 (step SE1).Next, the first connection unit 54 sends the received first printeridentification information data and print data to the print data processunit 51 (step SE2).

Function blocks of the print data process unit 51 include a dataanalysis unit 51 a and a data processing unit 51 b.

The data analysis unit 51 a of the print data process unit 51 executesan analysis process based on the received first printer identificationinformation data and print data (step SE3).

This analysis process is described below.

FIG. 7 is a flow chart showing steps in the analysis process. As shownin FIG. 7, in the analysis process the data analysis unit 51 areferences relation information stored by the control server storageunit 57 (step SG1).

This relation information is information storing the relationshipbetween printer identification information and layout identificationinformation (layout information).

As described above, the layout of the receipts produced by the receiptprinters 12 a may differ according to differences in the receiptprinters 12 a.

The layout identification information is identification informationassigned to each layout. A different value is therefore assigned as thelayout identification information for different layouts.

Below, the layout of the first receipt RA shown in FIG. 6 (A1) isdefined by layout LA, and the layout of the first receipt RB shown inFIG. 6 (B1) is defined by layout LB. The value of the layoutidentification information for layout LA, and the value of the layoutidentification information for layout LB, are different.

For each receipt printer 12 a, the relation information stores theprinter identification information of the receipt printer 12 arelationally to the layout identification information of the layout ofthe first receipt printed by that receipt printer 12 a.

For example, the relation information stores the relationship betweenthe printer identification information of one receipt printer 12 a andthe layout identification information of the layout used by that receiptprinter 12 a; and stores the printer identification information of asecond printer 12 b that is different from the receipt printer 12 alinked to the layout identification information of the layout used bythat second printer 12 b.

Next, using the first printer identification information identified bythe received first printer identification information data as the searchkey, the data analysis unit 51 a acquires the layout identificationinformation related to the printer identification information from therelation information (step SG2).

Next, the data analysis unit 51 a determines the control function unitcorresponding to the layout identification information (step SG3). Therelationship between the layout identification information and thecontrol function unit is, for example, stored in a table defined in theprogram controlling the function of the data analysis unit 51 a, and isrecorded in information stored by the control server storage unit 57.The control function unit is a function block with the ability toanalyze print data based on the layout identified by the layoutidentification information acquired in step SG2.

Next, the data analysis unit 51 a converts the print data, which isbinary data, to text data by means of the identified control functionunit (step SG4). As a result, the print data is converted to dataincluding strings (combinations of charactercodes) for the informationprinted on the first receipt, thereby enabling searching for aparticular string by means of a string search.

Next, the data analysis unit 51 a accesses the analytical informationdatabase by means of the control function unit (step SG5).

Next, the data analysis unit 51 a analyzes the print data by the controlfunction unit, and based on the result, creates a record in theanalytical information database and fills the fields (items) with theappropriate data (step SG6).

FIG. 8 shows an example of a record (referred to below as an “analyticalinformation record”) created in step SG6.

In FIG. 8, the first record R1 is a record created based on the firstreceipt RA (a first receipt of layout LA) shown in FIG. 6 (A1). Thesecond record R2 is a record created based on the first receipt RB (afirst receipt of layout LB) shown in FIG. 6 (B1).

As shown in FIG. 8, one record in the analytical information databasehas a record identification information field F11 that stores recordidentification information. The record identification information isinformation identifying a specific record. When generating a record, thedata analysis unit 51 a also generates record identification informationthat is different from the record identification information for anyother record, and stores this value in the record identificationinformation field F11.

One record in the analytical information database also has a printeridentification information field F12 that stores printer identificationinformation. The data analysis unit 51 a stores the printeridentification information in the printer identification informationfield F12 based on the received first printer identificationinformation.

One record in the analytical information database also has a store namefield F2. The data analysis unit 51 a extracts the store nameinformation from the print data according to the corresponding layout,and stores the store name information in the store name field F2. Forexample, the data analysis unit 51 a extracts the store name informationfrom the print data corresponding to layout LA based on the store nameinformation printed at the left end of the first line. In the case ofprint data corresponding to layout LB, the data analysis unit 51 aextracts the store name information based on the store name informationprinted below the first line.

One record in the analytical information database also has a date stampinformation field F3. The data analysis unit 51 a extracts and storesthe date stamp information from the print data based on thecorresponding layout in the date stamp information field F3.

For example, the data analysis unit 51 a extracts the date stampinformation from the print data corresponding to layout LA based on thedate stamp information being printed on the right beside the store nameinformation on the first line. Note that in layout LA the date stampinformation is represented by the month in English, the day in numbers,and the year (Gregorian calendar) written in numbers as in Nov. 11,2003. In this event, the data analysis unit 51 a extracts the date stampinformation, converts it to information in the format year number(Gregorian)/month number/day number, and stores it in the date stampinformation field F3.

In the event of print data corresponding to layout LB, the data analysisunit 51 a extracts the date stamp information based on the date stampinformation being printed to the right of the identification numberinformation on the first line. Note that in layout LB the date stampinformation is expressed in the format month number/day number/yearnumber (Gregorian) as in “11/15/2013”. In this event, the data analysisunit 51 a extracts the date stamp information, converts it toinformation in the format year number (Gregorian)/month number/daynumber, and stores it in the date stamp information field F3.

One record of the analytical information database also has a time stampinformation field F4. The data analysis unit 51 a extracts and storesthe time stamp information from the print data based on thecorresponding layout in the time stamp information field F4. Note thatthe time stamp information is not printed in layout LA.

In the case of print data corresponding to layout LA, the data analysisunit 51 a calculates the time the first receipt was printed by thereceipt printer 12 a based on the print data, and stores time stampinformation indicating the estimated time in the time stamp informationfield F4. For example, the data analysis unit 51 a may use the time theprint data is received from the receipt printer 12 a, or the time addingthe time required for data communication to the time the data wasreceived, as the time the first receipt was printed.

In the case of print data corresponding to layout LB, the data analysisunit 51 a extracts the time stamp information based on the time stampinformation being printed on the right beside the date stamp informationon the first line.

One record of the analytical information database also has a totalpurchase amount information field F5. The data analysis unit 51 aextracts and stores the total purchase amount information from the printdata according to the corresponding layout in the total purchase amountinformation field F5. For example, in the case of print datacorresponding to layout LA, the data analysis unit 51 a extracts thetotal purchase amount information by means of a string search based onthe total purchase amount information including the string “Total $”. Astring search is used to extract the total purchase amount informationbecause the number of lines in the transaction detail changes accordingto the purchased products in layout LA, and what line informationprinted below the transaction detail is printed on is not constant.Next, the data analysis unit 51 a converts the extract total purchaseamount information to information in a specific format (in this example,the currency unit ($) and a number indicating the amount), and storesthe result in the total purchase amount information field F5.

In the case of print data corresponding to layout LB, the data analysisunit 51 a extracts the total purchase amount information by a stringsearch using string “Total”. Next, the data analysis unit 51 a convertsthe extracted total purchase amount information to information in aspecific format, and stores the result to the total purchase amountinformation field F5.

One record of the analytical information database also has anidentification number information field F6. The data analysis unit 51 aextracts and stores the identification number information (informationidentifying the identification number of the receipt) from the printdata according to the corresponding layout in the identification numberinformation field F6.

For example, in the case of print data corresponding to layout LA, thedata analysis unit 51 a extracts the identification number informationby a string search because the identification number information isprinted with the string “Receipt Number No.”, converts the extractedidentification number information to a number identifying theidentification number of the receipt, and stores the result in theidentification number information field F6.

In the case of print data corresponding to layout LB, the data analysisunit 51 a extracts the identification number information based on theidentification number information being printed at the left end of thefirst line, converts the extracted information to a number representingthe identification number of the receipt, and stores the result in theidentification number information field F6.

One record of the analytical information database also includes apurchase information field F7.

The purchase information field F7 has multiple purchased productinformation fields F71.

The purchased product information field F71 includes a product namefield F711, a price field F712, and a quantity field F713. The productname field F711 stores the information identifying the product name. Theprice field F712 stores information identifying the product price. Thequantity field F713 stores information indicating the quantitypurchased.

The data analysis unit 51 a extracts the transaction detail informationfrom the print data according to the appropriate layout, and based onthe extracted transaction detail information stores the information inthe appropriate fields of the purchased product information field F71.Note that the data analysis unit 51 a stores product information foreach purchased product in a purchased product information field F71.When plural different products are purchased, the data analysis unit 51a therefore stores the corresponding product information to the samenumber of purchased product information fields F71.

For example, in the case of print data corresponding to layout LA, thedata analysis unit 51 a extracts the transaction details based on therebeing one or more detail lines printed below the URL information andabove the total purchase amount information. Next, the data analysisunit 51 a acquires and stores the product name, price, and quantityinformation based on the extracted transaction details in theappropriate fields. When plural products are purchased, the dataanalysis unit 51 a stores the information for each of the purchasedproducts in the appropriate fields of the purchased product informationfield F71 of the corresponding product.

In the case of print data corresponding to layout LB, the data analysisunit 51 a extracts the transaction detail information based on the oneor more lines printed below the specific information (column headers)related to the details and above the total purchase amount information.Next, the data analysis unit 51 a gets and stores the product name,price, and quantity information based on the extracted detailinformation, in the appropriate fields.

As shown in FIG. 5 (C), in response to transmission of the first printeridentification information and print data to the print data process unit51 by the first connection unit 54 in step SE2, the data processing unit51 b of the print data process unit 51 processes the print data andgenerates second receipt print data (step SE4).

The second receipt print data is control data for printing a secondreceipt by the second printer 12 b.

A second receipt is a receipt produced by adding styling, a layoutchange, or other information to a first receipt. For example, the secondreceipt may be a receipt that adds a logo to the first receipt, changesthe order of information in the receipt, or adds a 2D code recording aspecific URL, for example. The transaction details, total purchaseamount information, and other transaction information printed on a firstreceipt are also printed on the second receipt.

The data processing unit 51 b manages the method of processing the printdata relationally to the printer identification information, andgenerates second receipt print data using the corresponding method.

Next, the data processing unit 51 b references the printer managementdatabase (step SE5). The printer management database is a database that,for each receipt printer 12 a connected to the control server 10,relationally stores first printer identification information for receiptprinter 12 a to second printer identification information for a secondprinter 12 b related to the receipt printer 12 a. That a second printer12 b is related to a receipt printer 12 a means in this example that thesecond printer 12 b prints a second receipt based on the receipt printer12 a printing a first receipt. The receipt printer 12 a and secondprinter 12 b installed at the same checkout counter RC are related inthis example.

Next, using the first printer identification information identified bythe received first printer identification information data as the searchkey, the data processing unit 51 b gets the second printeridentification information related to the first printer identificationinformation (step SE6).

Next, the data processing unit 51 b references the connection managementdatabase and acquires the connection identification information relatedto the second printer identification information of the second printer12 b acquired in step SE6 (step SE7).

Next, the data processing unit 51 b sends the generated second receiptprint data to the second connection unit 55 corresponding to theWebSocket connection CT (second WebSocket connection CT2 in thisexample) identified by the connection identification informationacquired in step SE7 (step SE8).

The second connection unit 55 then sends the received second receiptprint data by the second WebSocket connection CT2 to the second printer12 b (step SE9).

As shown in FIG. 5 (D), the second communication unit 30 b of the secondprinter 12 b receives the second receipt print data by the secondWebSocket connection CT2 (step SF1). Next, the second communication unit30 b sends the received second receipt print data to the second printdata communication unit 26 b (step SF2).

The second print data communication unit 26 b converts the receivedsecond receipt print data to a second print command, which is a commandin the command language of the second print unit 41 b (step SF3). Thesecond print data communication unit 26 b converts the second receiptprint data, which is an XML file, to commands that can be analyzed bythe second printer control unit 40 b, which is a control circuit of thesecond print unit 41 b.

Next, the second print data communication unit 26 b sends the secondprint command to the second print control unit 29 b (step SF4).

The second print control unit 29 b establishes communication with thesecond printer control unit 40 b, and based on the second receipt printdata, controls the second printer control unit 40 b to execute theprocess of printing a second receipt by the second print unit 41 b (stepSF5).

The second print unit 41 b then prints a second receipt as controlled bythe second printer control unit 40 b (step SF6).

A first receipt is thus produced by the receipt printer 12 a, and asecond receipt is produced by a second printer 12 b in the POS controlsystem 1 according to this embodiment of the invention. There aresituations, however, when a communication error occurs between thereceipt printer 12 a and the control server 10, and the receipt printer12 a cannot send print data to the control server 10. Even in thisevent, a receipt can be given to the customer because a first receiptprinted with information related to the transaction is reliablyproduced.

Based on the analytical information database stored by the controlserver storage unit 57, the control server 10 can provide the followinginformation in response to a request from the management device 14.

A web browser is installed on the management device 14. The user startsthe web browser on the management device 14, and controls the managementdevice 14 to access a specific URL managed by the control server 10 andacquire a specific user interface for inputting information required todisplay windows such as described in the following examples. The userthen inputs information to the user interface, and confirms input. Wheninput is confirmed, the management device 14 sends the input informationto the control server 10 by a function of the web browser.

One function block of the server control unit 49 of the control server10 is an information provider unit 49 a. Based on information receivedfrom the management device 14, the information provider unit 49 agenerates a drawing file such as an HTML file for displaying a specificwindow, and sends the drawing file to the management device 14. Based onthe received drawing file, the management device 14 displays thespecific window by a function of the web browser.

Information the control server 10 provides to the management device 14is described below with reference to examples of windows the controlserver 10 displays on the management device 14.

Note that the control server storage unit 57 of the control server 10stores a store management database. The store management database is adatabase that, for each store, relationally stores store identificationinformation, first printer identification information for the receiptprinters 12 a installed in the store, and second printer identificationinformation for the second printers 12 b installed in the store. Thestore identification information is identification informationidentifying a particular store, and is uniquely assigned to each store.

The control server storage unit 57 of the control server 10 also storesa product category database. The product category database is a databaserelationally storing for each store the names of the products sold inthat store, the product categories, and the profit margin of theproducts.

FIG. 9 (A) shows an example of a window GM1 that the control server 10displays on the management device 14 in response to a request from themanagement device 14.

This window GM1 shows a broken line graph of monthly sales in each storefor a period specified by the management device 14, and the totalmonthly sales by each store, for stores specified by the managementdevice 14.

To display this window GM1, the user displays a specific user interfaceon the management device 14, and inputs store identification informationfor one or more stores and information identifying the period (forexample, January 2013 to May 2013) to the user interface. Fields forinputting the information are provided in the specific user interface.The above information is sent to the control server 10 in response tothe input.

The information provider unit 49 a of the control server 10 referencesthe store management database, and based on the store identificationinformation, acquires the first printer identification information for areceipt printer 12 a installed in the specified store.

Next, the information provider unit 49 a finds the records in theanalytical information database related to the specified store and thespecified period based on the printer identification information fieldF12 and the date stamp information field F3. Next, based on the totalpurchase amount information fields F5 in the acquired records, theinformation provider unit 49 a calculates the sales by month in thespecified period for the specified store. Next, based on the calculatedresult, the information provider unit 49 a generates a drawing file fordisplaying a broken line graph in the format shown in FIG. 9 (A), sendsthe drawing file to the management device 14, and displays the windowGM1.

FIG. 9 (B) shows another example of a window GM2 that the control server10 displays on the management device 14 in response to a request fromthe management device 14.

This window GM2 shows a broken line graph of the percentage of the totalmonthly sales accounted for by the sales in each store in each month ofa period specified by the management device 14 for the stores specifiedby the management device 14.

To display this window GM2, the user displays a specific user interfaceon the management device 14, and inputs store identification informationfor one or more stores and information identifying the period (forexample, January 2013 to May 2013) to the user interface. Fields forinputting the information are provided in the specific user interface.The above information is sent to the control server 10 in response tothe input.

The information provider unit 49 a of the control server 10 referencesthe store management database, and based on the store identificationinformation, acquires the first printer identification information for areceipt printer 12 a installed in the specified store.

Next, the information provider unit 49 a finds the records in theanalytical information database related to the specified store and thespecified period based on the printer identification information fieldF12 and the date stamp information field F3. Next, based on the totalpurchase amount information fields F5 in the acquired records, theinformation provider unit 49 a calculates the percentage of the totalmonthly sales accounted for by the sales in each store in each month ofthe specified period for each of the specified stores. Next, based onthe calculated result, the information provider unit 49 a generates adrawing file for displaying a broken line graph in the format shown inFIG. 9 (B), sends the drawing file to the management device 14, anddisplays the window GM2.

FIG. 10 (A) shows an example of a window GM3 that the control server 10displays on the management device 14 in response to a request from themanagement device 14.

This window GM3 shows a broken line graph, a bar graph, and a table ofthe quantity sold and total sale amount by product category in one monthspecified by the management device 14 at one store specified by themanagement device 14.

To display this window GM3, the user displays a specific user interfaceon the management device 14, and inputs store identification informationfor one store and information identifying one month (for example,January 2013) to the user interface. Fields for inputting theinformation are provided in the specific user interface. The aboveinformation is sent to the control server 10 in response to the input.

The information provider unit 49 a of the control server 10 referencesthe store management database, and based on the store identificationinformation, acquires the first printer identification information for areceipt printer 12 a installed in the specified store.

Next, the information provider unit 49 a finds the records in theanalytical information database related to the specified store and thespecified period based on the printer identification information fieldF12 and the date stamp information field F3. Next, the informationprovider unit 49 a accesses the product category database and based onthe purchase information fields F7 in the selected records, calculatesthe quantity sold and total sale amount by product category in one monthspecified by the management device 14. Next, based on the calculatedresult, the information provider unit 49 a generates a drawing file fordisplaying information in the format shown in FIG. 10 (A), sends thedrawing file to the management device 14, and displays the window GM3.

FIG. 10 (B) shows another example of a window GM4 that the controlserver 10 displays on the management device 14 in response to a requestfrom the management device 14.

This window GM4 shows a pie graph of the percentage of total salesoccupied by each category of products in the one store specified by themanagement device 14 in the one month specified by the management device14.

To display this window GM4, the user displays a specific user interfaceon the management device 14, and inputs store identification informationfor one store and information identifying the one month (for example,January 2013) to the user interface. Fields for inputting theinformation are provided in the specific user interface. The aboveinformation is sent to the control server 10 in response to the input.

The information provider unit 49 a of the control server 10 referencesthe store management database, and based on the store identificationinformation, acquires the first printer identification information for areceipt printer 12 a installed in the specified store.

Next, the information provider unit 49 a finds the records in theanalytical information database related to the specified store and thespecified period based on the printer identification information fieldF12 and the date stamp information field F3. Next, the informationprovider unit 49 a accesses the product category database and based onthe purchase information fields F7 in the selected records, calculatesthe percentage of total sales occupied by each category of products inthe one store specified by the management device 14 in the one monthspecified by the management device 14. Next, based on the calculatedresult, the information provider unit 49 a generates a drawing file fordisplaying the information in the format shown in FIG. 10 (B), sends thedrawing file to the management device 14, and displays the window GM4.

FIG. 11 (A) shows an example of a window GM5 that the control server 10displays on the management device 14 in response to a request from themanagement device 14.

This window GM5 shows a broken line graph of sales by product categoryduring a period specified by the management device 14 for one storespecified by the management device 14.

To display this window GM5, the user displays a specific user interfaceon the management device 14, and inputs store identification informationfor the one store and information identifying the period (for example,January 2013 to April 2013) to the user interface. Fields for inputtingthe information are provided in the specific user interface. The aboveinformation is sent to the control server 10 in response to the input.

The information provider unit 49 a of the control server 10 referencesthe store management database, and based on the store identificationinformation, acquires the first printer identification information for areceipt printer 12 a installed in the specified store.

Next, the information provider unit 49 a finds the records in theanalytical information database related to the specified store and thespecified period based on the printer identification information fieldF12 and the date stamp information field F3.

Next, the information provider unit 49 a finds the records in theanalytical information database related to the specified store and thespecified period based on the printer identification information fieldF12 and the date stamp information field F3. Next, the informationprovider unit 49 a accesses the product category database and based onthe purchase information fields F7 in the selected records, calculatesthe change in sales for each product category in the period specified bythe management device 14. Next, based on the calculated result, theinformation provider unit 49 a generates a drawing file for displayinginformation in the format shown in FIG. 11 (A), sends the drawing fileto the management device 14, and displays the window GM5.

FIG. 11 (B) shows another example of a window GM6 that the controlserver 10 displays on the management device 14 in response to a requestfrom the management device 14.

This window GM6 shows a bar graph of the percentage of total salesoccupied by each category of products in the one store specified by themanagement device 14 in the period specified by the management device14.

To display this window GM6, the user displays a specific user interfaceon the management device 14, and inputs store identification informationfor one store and information identifying the period (for example,January 2013 to April 2013) to the user interface. Fields for inputtingthe information are provided in the specific user interface. The aboveinformation is sent to the control server 10 in response to the input.

The information provider unit 49 a of the control server 10 referencesthe store management database, and based on the store identificationinformation, acquires the first printer identification information for areceipt printer 12 a installed in the specified store.

Next, the information provider unit 49 a finds the records in theanalytical information database related to the specified store and thespecified period based on the printer identification information fieldF12 and the date stamp information field F3. Next, the informationprovider unit 49 a accesses the product category database and based onthe purchase information fields F7 in the selected records, calculatesthe percentage of total sales occupied by each category of products ineach month in the period specified by the management device 14. Next,based on the calculated result, the information provider unit 49 agenerates a drawing file for displaying the information in the formatshown in FIG. 11 (B), sends the drawing file to the management device14, and displays the window GM6.

FIG. 12 shows another example of a window GM7 that the control server 10displays on the management device 14 in response to a request from themanagement device 14.

This window GM7 shows a pie graph of the relationship between the profitmargin of products and sales of those products in the one storespecified by the management device 14 in the one month specified by themanagement device 14.

To display this window GM7, the user displays a specific user interfaceon the management device 14, and inputs store identification informationfor one store and information identifying the one month (for example,January 2013) to the user interface. Fields for inputting theinformation are provided in the specific user interface. The aboveinformation is sent to the control server 10 in response to the input.

The information provider unit 49 a of the control server 10 referencesthe store management database, and based on the store identificationinformation, acquires the first printer identification information for areceipt printer 12 a installed in the specified store.

Next, the information provider unit 49 a finds the records in theanalytical information database related to the specified store and thespecified period based on the printer identification information fieldF12 and the date stamp information field F3.

Next, the information provider unit 49 a accesses the product categorydatabase and based on the purchase information fields F7 in the selectedrecords, calculates the profit margin of the products and the sales ofeach product. Next, based on the calculated result, the informationprovider unit 49 a generates a drawing file for displaying theinformation in the format shown in FIG. 12 sends the drawing file to themanagement device 14, and displays the window GM7.

FIG. 13 shows another example of a window GM8 that the control server 10displays on the management device 14 in response to a request from themanagement device 14.

This window GM8 shows a broken line graph of store sales and the numberof transactions each day during a period specified by the managementdevice 14 for a store specified by the management device 14. If acampaign period is specified by the management device 14, the campaignperiod is clearly identified in the window GM8.

The number of transactions is the number of transactions (payments) madeby customers that came to the store. Because first receipts are producedaccording to the customer transactions, the number of transactions canbe acquired based on the number of first receipts printed.

To display this window GM8, the user displays a specific user interfaceon the management device 14, and inputs store identification informationfor one store and information identifying the period (for example, Mar.10, 2013 to Mar. 23, 2013) to the user interface. As may be necessary,the user also inputs the campaign period. Fields for inputting theinformation are provided in the specific user interface. The aboveinformation is sent to the control server 10 in response to the input.

The information provider unit 49 a of the control server 10 referencesthe store management database, and based on the store identificationinformation, acquires the first printer identification information for areceipt printer 12 a installed in the specified store.

Next, the information provider unit 49 a finds the records in theanalytical information database related to the specified store and thespecified period based on the printer identification information fieldF12 and the date stamp information field F3.

Next, the information provider unit 49 a acquires the number oftransactions per day based on the number of records recorded each dayduring the specified period. Next, the information provider unit 49 acalculates the sales on each day included in the specified period basedon the total purchase amount information field F5 in the selectedrecords. Next, based on the acquired number of transactions and thecalculated result, or based on the campaign period when a campaignperiod is specified, the information provider unit 49 a generates adrawing file for displaying information in the format shown in FIG. 13,sends the drawing file to the management device 14, and displays thewindow GM8.

As described above, the POS control system 1 according to thisembodiment of the invention includes a POS terminal 8, a receipt printer12 a (printing device), and control server 10 (data processing device).

The POS terminal 8 sends print data including transaction information.

The receipt printer 12 a has a first USB communication unit 34 a thatreceives print data sent by the POS terminal 8; a first printer storageunit 39 a (identification information storage unit) that stores firstprinter identification information (identification information); a firstprint unit 41 a (print unit) that prints; a first print control unit 29a that controls the first print unit 41 a (print unit) based on printdata; and a first communication unit 30 a (transmission unit) that sendsprint data and first printer identification information data includingthe first printer identification information.

The control server 10 has a control server storage unit 57 (devicestorage unit) that stores relation information relating printeridentification information to the layout forprinting informationbased onthe print data; a first connection unit 54 (connection unit) thatreceives the print data and first printer identification informationsent by the receipt printer 12 a; and a data analysis unit 51 a thatacquires the layout related to the printer identification informationbased on the relation information stored by the control server storageunit 57, and analyzes the print data by the method corresponding to thelayout.

Thus comprised, the control server 10 can analyze print data by a methodthat corresponds to the print data and reflects the layout of theinformation print data based on the print data.

In this embodiment of the invention, the data analysis unit 51 a of thecontrol server 10 stores information based on analyzing the print datain the control server storage unit 57 (analytical result storage unit).

Thus comprised, the stored information can be used to execute processessuch as analyzing sales based on transaction information.

In this embodiment of the invention, the control server 10 has a datacommunication unit 58 that sends information based on analysis of theprint data by the data analysis unit 51 a.

Thus comprised, information based on analyzing print data can be sent toan external device such as the management device 14, displayed by theexternal device based on the information, and the result of analysis bythe data analysis unit 51 a can be provided to the user referring to thedisplay.

In this embodiment of the invention, the control server 10 has a dataprocessing unit 51 b that processes print data based on analysis of theprint data by the data analysis unit 51 a.

Thus comprised, the print data can be processed to generate print dataproducing a printout with a different layout, or to generate print dataproducing a printout with specific styling applied.

The second connection unit 55 (connection unit) of the control server 10sends the print data (second receipt print data) processed by the dataprocessing unit 51 b to a second printer 12 b (external device).

Thus comprised, the control server 10 can control the second printer 12b to print based on print data (second receipt print data) processed bythe data processing unit 51 b.

The invention is described above with reference to a preferredembodiment thereof, but the invention is not limited thereto and can bemodified and adapted in many ways without departing from the scope ofthe accompanying claims.

For example, the control server 10 provides information to themanagement device 14 in the embodiment described above, but theinformation the control server 10 provides to the management device 14or other external device is not limited to the information describedabove.

The receipt printer 12 a and other devices are also disposed to a storesystem 11 used in a retail business in the foregoing embodiment.However, the devices are not necessarily limited to devices used in astore system 11. The devices may, for example, be used in a differenttype of system.

The function blocks shown in FIG. 3 can be embodied by hardware andsoftware, and do not suggest a specific hardware configuration.

Although the present invention has been described in connection with thepreferred embodiments thereof with reference to the accompanyingdrawings, it is to be noted that various changes and modifications willbe apparent to those skilled in the art. Such changes and modificationsare to be understood as included within the scope of the presentinvention as defined by the appended claims, unless they departtherefrom.

What is claimed is:
 1. A POS system comprising: a POS terminal thatsends print data including transaction information; a printing deviceincluding a reception unit that receives the print data sent by the POSterminal, the printing device including: an identification informationstorage unit that stores identification information, a print unit thatprints a receipt based on the print data, a print control unit thatcontrols the print unit based on the print data, and a transmission unitthat transmits the print data and the identification information; and adata processing device including a relation information storage unitthat stores relation information linking layout information for thereceipt printed by the print unit to the identification information, thedata processing device including: a connection unit that receives theprint data and the identification information transmitted by theprinting device, and an analysis unit that acquires the layoutinformation related to the identification information received by theconnection unit based on the relation information stored in the relationinformation storage unit, and based on the acquired layout information,analyzes the print data.
 2. The POS system described in claim 1,wherein: the data processing device includes an analytical resultstorage unit that stores analytical results based on analysis of theprint data.
 3. The POS system described in claim 1, wherein: the dataprocessing device includes a data communication unit that transmits theanalytical results from the analysis unit.
 4. The POS system describedin claim 1, wherein: the data processing device includes a processingunit that processes the print data based on the analytical results fromthe analysis unit.
 5. The POS system described in claim 4, furthercomprising: an external device that prints; wherein the connection unitof the data processing device connects to the external device andtransmits data processed by the processing unit to the external device.6. The POS system described in claim 1, further comprising: a second POSterminal that sends second print data including transaction information;a second printing device including a second reception unit that receivesthe second print data sent by the second POS terminal, the secondprinting device including: a second identification information storageunit that stores second identification information, a second print unitthat prints a second receipt based on the second print data, a secondprint control unit that controls the second print unit based on thesecond print data, and a second transmission unit that transmits thesecond print data and the second identification information; wherein therelation information storage unit of the data processing device storessecond relation information linking second layout information for thesecond receipt printed by the second print unit to the secondidentification information; the connection unit of the data processingdevice receives the second print data and the second identificationinformation transmitted by the second printing device; and the analysisunit of the data processing device acquires the second layoutinformation related to the second identification information received bythe connection unit based on the second relation information stored inthe relation information storage unit, and based on the acquired secondlayout information analyzes the second print data.
 7. A data processingdevice comprising: a connection unit that receives from a device printdata instructing printing a receipt, and identification information ofthe device that transmitted the print data; a relation informationstorage unit storing relation information that relationally storeslayout information of the receipt printed based on the print data andthe identification information; and an analysis unit that acquires thelayout information related to the identification information received bythe connection unit based on the relation information stored in therelation information storage unit, and based on the acquired layoutinformation analyzes the print data.
 8. The data processing devicedescribed in claim 7, wherein: the data processing device has ananalytical result storage unit that stores analytical results based onanalysis of the print data.
 9. The data processing device described inclaim 7, wherein: the data processing device has a data communicationunit that transmits the analytical results from the analysis unit. 10.The data processing device described in claim 7, wherein: the dataprocessing device has a processing unit that processes the print databased on the analytical results from the analysis unit.
 11. The dataprocessing device described in claim 10, wherein: the connection unit ofthe data processing device transmits data processed by the processingunit.
 12. A control method of a POS system, comprising: sending printdata including transaction information by a POS terminal; receiving theprint data sent by the POS terminal, printing a receipt based on theprint data, and transmitting the print data and identificationinformation by a printing device; and receiving the print data and theidentification information transmitted by the printing device, andanalyzing the print data based on layout information related to thereceived identification information, by a data processing device. 13.The control method of a POS system described in claim 12, furthercomprising: storing analytical results based on the analyzing operationby the data processing device.
 14. The control method of a POS systemdescribed in claim 13, further comprising: transmitting the analyticalresults by the data processing device.
 15. The control method of a POSsystem described in claim 13, further comprising: processing the printdata based on the analytical results by the data processing device. 16.The control method of a POS system described in claim 15, furthercomprising: transmitting the processed data by the data processingdevice.